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	<title>@PatrickThornton &#187; WPNI</title>
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		<title>LoudounExtra, a hyperlocal failure for the Washington Post?</title>
		<link>http://patthorntonfiles.com/blog/2008/06/04/loundounextra-a-hyperlocal-failure-for-the-washington-post/</link>
		<comments>http://patthorntonfiles.com/blog/2008/06/04/loundounextra-a-hyperlocal-failure-for-the-washington-post/#comments</comments>
		<pubDate>Wed, 04 Jun 2008 19:36:41 +0000</pubDate>
		<dc:creator>pat</dc:creator>
				<category><![CDATA[Mainstream Media]]></category>
		<category><![CDATA[multimedia journalism]]></category>
		<category><![CDATA[new media journalism]]></category>
		<category><![CDATA[newspapers]]></category>
		<category><![CDATA[State of journalism]]></category>
		<category><![CDATA[hyperlocal]]></category>
		<category><![CDATA[LoudounExtra]]></category>
		<category><![CDATA[Washington Post]]></category>
		<category><![CDATA[WPNI]]></category>

		<guid isPermaLink="false">http://patthorntonfiles.com/blog/?p=297</guid>
		<description><![CDATA[It&#8217;s depressing. It feels like my girlfriend broke up with me and took my dog with her. Yes, I&#8217;m talking about The Wall Street Journal&#8217;s assessment of the failure of LoudounExtra.com. Maybe failure is a little harsh, but according to &#8230; <a href="http://patthorntonfiles.com/blog/2008/06/04/loundounextra-a-hyperlocal-failure-for-the-washington-post/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p>It&#8217;s depressing.</p>
<p>It feels like my girlfriend broke up with me <em>and</em> took my dog with her. Yes, I&#8217;m talking about <a href="http://online.wsj.com/article/SB121253859877343291.html?mod=yahoo_hs" target="_blank">The Wall Street Journal&#8217;s assessment</a> of the failure of <a href="http://www.loudounextra.com">LoudounExtra.com</a>. Maybe failure is a little harsh, but according to <a href="http://www.robcurley.com" target="_blank">Rob Curley</a>, his sites in Lawrence, Kan. got better traffic than LoudounExtra.com.</p>
<p>For those keeping score, Lawrence has about 80,000 residents, while Loudoun County has about 270,000 residents. And it&#8217;s not that LoudounExtra.com is a complete failure, it&#8217;s just that it&#8217;s not what it could have been or what was expected of it when it launched (it probably has lost a bit of money too).</p>
<p>And of course <a href="http://robcurley.com/2008/05/24/earlier-this-week-it-was-108-degrees-in-las-vegas/" target="_blank">Curley and his team have left for Las Vegas</a>, which doesn&#8217;t give me a lot of faith that LoudounExtra will be getting much better anytime soon. All the Web talent and vision are gone now &#8212; so, who is going to innovate on their forthcoming hyperlocal ventures?</p>
<p><img style="vertical-align: middle;" src="http://www.patthorntonfiles.com/images/loudounextra.jpg" alt="" /></p>
<p>To be fair, LoudounExtra is a site with a lot of information, databases and stories. It does cover Loudoun County better than the Post could have ever dreamed of before. But the site doesn&#8217;t have a lot of the user-generated content features that were envisioned when the project was announced, and it never really engaged the community.</p>
<p>Simply put: the return on investment wasn&#8217;t very good, and there was a hell of an investment in this site. There appears to be a fundamental divide between the Post itself and Washingtonpost.Newsweek Interactive, and that may have been a large part of why this site is failing (and why the Post may not be able to do hyperlocal properly):</p>
<blockquote><p>Though LoudounExtra.com seemed to promise an ideal combination of innovation and marketing muscle, it has failed to benefit from the reach of Washingtonpost.com. Mr. Curley says whenever a big story breaks involving Loudoun County, the Post typically publishes it on Washingtonpost.com without a link to LoudounExtra. That deprives LoudounExtra of potential traffic. Nor does the Washingtonpost&#8217;s own dedicated Loudoun County page send visitors directly to its online sibling. In September, when Time Warner Inc.&#8217;s AOL unit announced it was moving its headquarters from Dulles, Va., to New York, the Post linked to the story on LoudounExtra.com for a couple hours before moving the story back to its own site. That window of promotion fueled the Loudoun site&#8217;s best traffic day to date, Mr. Curley says.</p></blockquote>
<p>The Post couldn&#8217;t even link to LoudounExtra.com? That&#8217;s absurd. The Post site doesn&#8217;t interact well with LoudounExtra.com either (there is a separate Loudoun County page at washingtonpost.com that is a hold over from before LoudounExtra.com, which steals traffic from the hyperlocal project).</p>
<p>The mere act of linking to LoudounExtra.com with every story about Loudoun that was posted at washingtonpost.com would have brought in huge amounts of traffic to the fledgling hyperlocal project. It&#8217;s called free marketing. It&#8217;s also called synergy.</p>
<p>This may be a symptom of a larger problem at the Post &#8212; namely the divide between WPNI and the Post. WPNI is in Virginia, while the Post is in D.C. Obviously, that makes combing cultures into a unified newsroom (ala The New York Times) very difficult.</p>
<p>The future of news is a unified operation with the Web (and mobile) taking a lead roll. Currently, the majority of staff resources are still at the print destination in D.C. <a href="http://www.washingtoncitypaper.com/display.php?id=34569" target="_blank">The Washington City paper had a scathing article</a> about the huge rift between the two operations:</p>
<blockquote><p>The geographic separation takes its toll on the <em>Post</em> in two ways. It causes frequent communication breakdowns whose remedies invariably involve costly investments in training and outreach, and it creates overlapping functions in which both the print and online operations assign reporters to the same beats. The result is waste, a luxury that no newspaper, including the <em>Post</em>, can afford in this era of slumping print circulation and advertising.</p></blockquote>
<p>Other newspapers have begun to realize that the idea of separate newsrooms makes little sense. It&#8217;s a 1990s-era anachronism when people thought that the Web product would be a rehash of the print product with some Web exclusives filled in. Now people realize that news operations have to be platform agnostic &#8212; from the publisher on down to every reporter:</p>
<blockquote><p>Other papers, meanwhile, have abandoned the <em>Post</em>’s separate-but-unequal model. A year ago, the <em>Los Angeles Times </em>integrated its news and Web functions after an internal report called the paper “Web-stupid.” The <em>New York Times</em> began combining its Web-paper operations in August 2005 and accelerated the process when it moved to a new building last spring. “It’s very much a two-way street,” says Jonathan Landman, the <em>Times</em>’ deputy managing editor and top editorial voice on the Web site.</p></blockquote>
<p>It doesn&#8217;t sound like the Post will be rethinking its separate staffs model, but it will have to rethink how it does hyperlocal if it wants to be successful in that arena. It is going to need to dedicate more reporters to the areas it wants to cover, require its reporters to live in the local areas they are covering at a hyperlocal level, build up a grass roots following, allow for much greater user interaction (allow your local assets to improve your project and become invested in it) and, finally, the Post may have to reconsider its county model altogether.</p>
<p>The D.C. region is largely comprised of transplants like me who have little history in the area. I still consider Ohio my home and probably will be out of D.C. in under five years. D.C. is a very poor area to try to establish a local project, ala small-town Kansas.</p>
<p>But I do think hyperlocal projects can succeed. How about a project dedicated to politics and the political elite/junkies in D.C.? How about a site dedicated to the Redskins? Those are areas the Post could really clean up in.</p>
<p>I do not have high hopes for FairfaxExtra (the second hyperlocal site from the Post has coming this summer), unless the model is drastically changed. We&#8217;ll know soon enough if the Post is mixing things up with hyperlocal.</p>
<p>Curley, on the other hand, will probably find Vegas a much better place for his innovative brand of journalism. Honestly, it was probably a good move for his sanity, happiness and career. He told me he is going to work harder than ever in Vegas to make successful products, and I think he will. It sounds like he has gotten a lot of inspiration from what transpired at the Post.</p>
<p>In a year or two the dust will finally settle on the Post&#8217;s hyperlocal efforts, and maybe they will be successful with some tweaks and hard work. Or maybe WSJ will write an even more negative piece about the Post&#8217;s efforts.</p>
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		<item>
		<title>Pushing the needle forward</title>
		<link>http://patthorntonfiles.com/blog/2008/05/29/pushing-the-needle-forward/</link>
		<comments>http://patthorntonfiles.com/blog/2008/05/29/pushing-the-needle-forward/#comments</comments>
		<pubDate>Thu, 29 May 2008 20:35:15 +0000</pubDate>
		<dc:creator>pat</dc:creator>
				<category><![CDATA[off topic]]></category>
		<category><![CDATA[Rob Curley]]></category>
		<category><![CDATA[Washington Post]]></category>
		<category><![CDATA[WPNI]]></category>

		<guid isPermaLink="false">http://patthorntonfiles.com/blog/?p=294</guid>
		<description><![CDATA[Rob Curley said at the E&#38;P Interactive Media Conference that he tries to only work on projects that “move the needle.” If you&#8217;re not moving forward, you&#8217;re moving backwards, because your competitors are always trying to outdo you. With the &#8230; <a href="http://patthorntonfiles.com/blog/2008/05/29/pushing-the-needle-forward/">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.robcurley.com">Rob Curley</a> said at the <a href="http://www.editorandpublisher.com/eandp/news/article_display.jsp?vnu_content_id=1003794530" target="_blank">E&amp;P Interactive Media Conference</a> that he tries to only work on projects that “<a href="http://ryansholin.com/2008/05/23/may-carnival-of-journalism/" target="_blank">move the needle</a>.”</p>
<p>If you&#8217;re not moving forward, you&#8217;re moving backwards, because your competitors are always trying to outdo you. With the Web, everyone is a competitor.</p>
<p>Pushing the needle forward means not asking &#8220;what have we done in the past,&#8221; but instead asking, &#8220;what can we do in the future?&#8221; How can we innovate?</p>
<p>How can we make something better? Pushing the needle forward means realizing that your last project will never be your best project, because you&#8217;ll always be trying to make things better.</p>
<p>That&#8217;s why I think everyone should constantly be working to improve themselves (it&#8217;s individuals who allow companies to rest on their laurels). With that in mind, I&#8217;ve been using <a href="http://www.lynda.com" target="_blank">Lynda.com</a> for the past month, and I have to say it&#8217;s been a complete pleasure.</p>
<p>I&#8217;m using the premium version, which is $375 a year (non-premium versions cost less but don&#8217;t come with exercise files). That may seem like a lot in the abstract, but it&#8217;s actually quite a bargain if you use it every week. One class at a community college could easily be that much.</p>
<p>So far I&#8217;ve been watching the PHP/MySQL videos (and doing the exercises along with them) and watching videos on SEO. Both have been great resources so far. The SEO videos are particularly great because I can just veg out and watch a few when I get home from work.</p>
<p>Unlike the PHP/MySQL videos, they don&#8217;t really require a lot of work while watching the videos. I occasionally make tweaks to my personal site and write down notes while I watch the videos. I have already seen some real SEO gains from the tips I have learned. I now am the No. 1 result for both Pat Thornton and Patrick Thornton under Google.</p>
<p>There are so many other subjects I plan on exploring in the next year with Lynda.com. If I&#8217;m not learning something new, or honing an existing skill, I&#8217;m moving backwards.</p>
<p>Journalism needs people who are constantly pushing the needle forward. I&#8217;m convinced that The Washington Post will suffer much more from Curley leaving for the Las Vegas Sun than vice versa. He is the kind of person who is always looking to push the needle forward and keep innovating.</p>
<p>And every employee was dedicated to pushing the needle forward, we wouldn&#8217;t have to worry about disruptive technologies and new competitors. We would be one step ahead already.</p>
<p>Journalism needs people who are never satisfied. The kinds of people who never, ever say, &#8220;but that&#8217;s how we&#8217;ve always done things.&#8221;</p>
<p>It doesn&#8217;t matter how you used to do something. It matters how you&#8217;re going to <em>do</em> something.</p>
<p>P.S. The JI set a new record in May for traffic. It&#8217;ll be a letdown if June isn&#8217;t a new record as well.</p>
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