Get a modern internship at philly.com

July 30th, 2008

Philly.com has several openings for internships that Yoni Greenbaum says aren’t your average internships.

You won’t be getting coffee or doing other menial work, but rather doing actual work. And by actual work, I don’t mean just collecting clips to put in a binder, but real, modern Web work. Imagine that!

At Philly.com you won’t be opening mail or answering phones. Our interns get trained to step into every roll from video production to homepage management. Current interns are helping to build special pages and micro-sites, produce video shows, manage the homepage and are actually having fun. If you want a different type of internship and think you have the right skills/perspective then drop me a line.

If I was looking for an internship, I’d certainly apply to get in on some of the exciting things that philly.com is doing.

But seriously, you’ll want to have some clips too, whether they be in print, online or — gasp! — on a blog.

A tale from a disgruntled journalist

July 29th, 2008

I received an e-mail today from a reader who had a story to share about being stifled by corporate and management. The good news for journalism is that this person isn’t down on journalism itself, just some journalism companies. Unfortunately, this is not a unique story in today’s journalism world:

I’m beginning to liken my job to that of working at McDonald’s. It’s your basic fast-food fare that feeds the same stuff everyday, and we’re stifled by corporate and management to do things their way without fail. It’s the same culture with a few people who want to do better.

During a recent natural disaster the site did very with direct traffic, garnering more than 1 million page views. The site normally does about 200,000 a day. 1 million sounds pretty good, but it could have been more (updates on inclement weather are big traffic drivers):

Anyway, my boss (pretty much there for the paycheck and hours) decides not to stream our TV coverage because “he wanted to have our helicopter coverage without our station’s bug). People come to our site during work and they sure don’t have TVs in their offices, so why wouldn’t they expect to have our breaking news coverage streaming, too. We’ve done it for every other event where I’ve been working. That takes me back to my analogy. I feel like my bosses were satisfied because they got an extra Big Mac in their combo when I feel we could have had a steak.

Note: I have edited this post at the request of the original author to protect their identity better.

Journalists leaving newspapers because of culture and corporate

July 29th, 2008

More and more talented journalists (often young) are leaving journalism for other industries.

Not because they fear being laid off or fired, but because the culture at newspapers (especially newspaper corporations) doesn’t allow for the kind of innovation necessary to save newspapers. Case in point: Braden Nicholson left the Indianapolis Star because corporate knew how to ruin every good idea:

You know what is a bummer about this? When INTake was first launched, the young men and women working there were so stoked that some of them actually slept on the office floor rather than take a break at home. It used to be fashionable for older journalists to bitch about young reporters not having “fire in the belly.” Well, these kids had fire in the belly.

Braden said it best. Corporate doused the fire.

Newspapers need that enthusiasm and fire to save themselves. This is do-or-die time for newspapers. This is not the time for red tape and bureaucracy.

Perhaps even more illuminating than Nicholson leaving journalism for another industry, is the comments left on the Gannett Blog. The first comment — anonymous, of course — has all the hallmarks of a curmudgeon that is shouting down new ideas (the kind of newsroom cancers that are killing newspapers):

Many of us at Indy are pleased to see Braden leave the Star. He was an arrogant kid who believed that he was smarter than the rest of us here.

Yes, at 29, Nicholson is certainly a kid. Another classy comment that wreaks of a curmudgeon:

IndyStar is full of a bunch of punks who think they are all innovators. I left there recently and always believed these little shit-stains were all immature.

On the other hand, we have comments about why people left Gannett because of curmudgeons:

I left the company a number of months ago and for good reason. If I were 20 years older, I would have been just fine, but because I wasn’t, the EE thought it necessary to let me know I wouldn’t be “respected.” (The same guy who no one respects in that newsroom).

Looks like this poison spreads in all Gannett newsrooms. I always thought Greenville was just unique. This attitude toward young people (aka future editors) will be the death knell of Gannett. Eventually the last 50-year-old will leave and there will be no one left to take their place.

I have heard of Gannett having cancerous newsrooms before. My girlfriend left a mid-size daily Gannett newspaper because of the newsroom culture (ageism and sexism abound). And I’ve heard it from other people about other Gannett newspapers.

This isn’t a unique Gannett problem, but corporate has to get its act together. Each newsroom should be a laboratory for innovation. That means corporate has to stop inhibiting innovation.

Newspapers need to take responsibility for the quality of conversations

July 28th, 2008

“I’m convinced that newspapers need to rise up and take responsibility not just for the quality of the news, but for the quality of the conversation,” - Monia Guzman.

Instead of complaining that comments sections on newspaper Web sites are worthless, newspapers need to start actively cultivating conversations. The Web is about community, and communities are about conversations. Are newspapers in or out?

Head over to BeatBlogging.Org to read and listen to my full interview with Guzman, the first online reporter at the Seattle Post-Intelligencer. Part of her job is to cultivate and analyze conversations on the PI’s Web site. Shouldn’t ever newspaper have at least one journalist who does this?

I wouldn’t fire too many copy editors

July 24th, 2008

Bad things can happen:

I’m just saying.

If you have the skills, people will call

July 22nd, 2008

Yes, it is a tough time for journalism graduates — or anyone looking for a journalism job — but there are jobs available for people with desirable skills.

Recent journalism graduate Kyle Hansen just accepted a job at the Las Vegas Sun. More noteworthy, is that in this terrible time for journalism companies and the economy, he had interviews in five different states with newspapers. Five different states.

What skills does Hansen have that most recent journalism graduates don’t? Well, for starters, he blogs. It doesn’t have to be the best or most popular blog, but having a blog shows potential employers that Hansen is willing to try out new tools and that he has an understanding of the power of blogging.

Hansen also has multimedia skills, which include some knowledge of video editing, Flash and Web design. No one is saying that Hansen needs to be an expert in any of those areas, but the simple fact that he is inquisitive is a major plus for employers.

Not only can he write (which every journalism graduate should be able to do), but Hansen also has Web and multimedia skills. People like him will find employment.

The average, run-of-the-mill journalism graduate will have a tough time finding employment, especially at a desirable destination like the Sun, which is arguably the most desirable journalism destination in the U.S. right now. But journalists with modern skill sets are still in demand.

And it’s never too late to update your skill set.

Layoffs are not a business model

July 22nd, 2008

Timothy Kennedy, the publisher of The Morning Call in Allentown, Pa., announced 35-40 layoffs yesterday at the 110,000-circulation newspaper.

But that’s not the real lede for me. In the middle of his memo he writes, “More than ever our financial results reflect the broken business model of the past.”

I agree with him that the old business model that newspapers operated under is broken. Many people agree with that. What I don’t see, however, is a new business model in his memo.

All I see are layoffs. Oh, and, a closing of a few bureaus, and some crap about changing the zoning of the print editions.

But how does Kennedy plan on growing revenue? How does Kennedy plan on monetizing the Web better? How does Kennedy plan on making The Morning Call a more relevant news source in the 21st century?

So, what’s the new business model of the future, besides laying off 40 employees? Oh I know, laying off 40 more 6 months from now. Got it.

Layoffs are not a business model.

On missed opportunities

July 21st, 2008

I want to relate a story from two years ago about a missed opportunity at a 25,000-circulation daily newspaper.

I was talking with the top editors at this newspaper about my Web experience and some of my thoughts on what newspapers needed to do to make themselves more competitive on the Web. The question of money always arises, however.

How do we pay for this? Who funds research and development? How do we convince the publisher and owner to loosen the purse strings?

The editor in chief had an idea how to pay for some innovation at her paper. The problem was the owner. He didn’t see a need to spend money on the Web.

Contrary to popular belief, working for a family-owned newspaper is not always better than working for a corporate one. The owner, an older gentlemen, had decided his paper needed a new printing press — a $20 million facility.

The editor in chief suggested that he make some sacrifices with the printing press and instead divert some of that money to R&D for the Web site. She reasoned that even $500,000 — 1/40th of the money — would make a big difference at their modest newspaper.

She was unable to persuade the owner to spend some money on R&D for new media. That was in 2006, when the industry was in considerably better shape.

I bet the owner really regrets that decision now. And I’m sure the editor in chief realizes what a massive missed opportunity that was.

In 2006, the housing market was booming in the Cleveland area, but since then the housing market has collapsed and the economy has been hit hard. Now that paper — like papers all over the country — are forced with hard decisions on what to cut to bring expenses down.

It’s tough to justify spending money on R&D when many papers have to make drastic cuts, especially in an area like the Web, where newspapers traditionally have not made much money, if any at all. The economy will get better, and ad revenue will climb again.

The best time to invest in the future is when things are going well. Don’t expect the good times to last forever. Many newspapers did nothing until things got really bad.

Things will get better. And when profit margins are their fatest, we should invest the most in the future. Let’s learn from the past to make the future better.

We have to learn from our mistakes, or else we’re doomed to repeat them.

It’s all about the community, stupid

July 17th, 2008

At BeatBlogging.Org I have noticed that many of our most successful beat bloggers have strong communities around their beats.

Community can trump content, but the best sites combine great content with a great community. Community is what makes people want to come back to a Web site over and over again. Ask an active Twitter user how often they are on Twitter each day. They might be embarrassed to tell you.

But it’s all about the community. A strong community, however, takes cultivation. It takes a moderator who is willing to mix it up with the people formally known as the audience.

That can be a scary suggestion for many journalists, but one-way communication will not build a community. And the Web is all about communities.

The SciGuy Eric Berger of the Houston Chronicle sometimes has posts garner more than 100,000 page views. Not bad for a blog dedicated to a less-than-controversial topic like science (unlike political blogs, which are easy to generate traffic to). From the start, Berger has striven to build a community that people wanted to come back to everyday.

I strongly recommend you listen to my audio interview with Berger about building a community and forward it around your newsroom. There is no shame in stealing someone’s successful ideas, and you’ll find many successful ideas over at BeatBlogging.Org on how to innovate on the Web.

Some tips for building community:

  1. Read and respond to comments on blog posts — At first, Berger tried to respond to every one he could. The more he responded, the more other people responded. He was the catalyst for two-way communication taking off on his blog. A nice side effect is that his presence in the comments section helps keep the comments more on topic and civil. People are less willing to say outrageous things if they know the author is reading — and judging — their posts.
  2. Think outside of the box — When Al Gore’s film An Inconvenient Truth came out, Berger took six readers to go see it. He took three skeptics and three people who believed in global warming or who were neutral. After they all viewed the film, they had a discussion about what they saw and if the film had changed their views. Berger then transcribed the interview and put it on his blog, and some of it ended up in the print edition. It was a smashing success.
  3. Ask for user input — If you’re serious about two-way communication, you should actively court user opinion. This can be as simple as ending blog posts with questions. Or it can be more in-depth like making online surveys for your users to take on big topics.
  4. Some of your users know more than you — This is one reason why some beat blogs allow guest bloggers. Kent Fischer covers the Dallas Independent School District, and many of his readers work for the district. Some of those people probably more about the ins and outs of the district than he does. So during the slow summer months, he is asking some of them to guest blog. Allowing users to hold the conch every now and then can be very empowering for them. It’s a great way to let them know that you value their opinions.

We can. We will. We must.

July 9th, 2008

I am strongly disappointed by the out-right negativity permeating through journalism right now.

The anger, the negativity, the we-can’t attitude hit a flash point on an intern’s post about job cuts and a newsroom reorganization. Yes, grown-up journalists were using an intern as a punching bag.

If you don’t believe journalism can be turned around, leave now. Find a new career. A prerequisite for success is believing in yourself.

Enthusiastic, bright-eyed, thoughtful and energetic interns and journalism students — the kinds of people we’ll need to turn this industry around — are being told to find a new career by angry journalists. Jessica DaSilva has encountered this in several internships:

Another problem I (and my peers) have encountered in internships is an eagerness to turn us away from journalism or jade us in some way. We all wonder why. I mean, if we all followed the popular mantra of “go to law school and make your mother proud,” then what would be the future of journalism?

Discouraging people who want to save journalism is not going to help us save journalism. And trust me, journalism needs to be saved. But it can only be saved by people who believe that journalism can and will thrive.

Do you believe?

I believe in journalism. In fact, I think the Internet is the greatest thing to ever happen to journalism. Now people can interact with news.

People can have a voice. And reporters can embrace interacting with the community. That’s a powerful thing.

The Internet and the Web are fundamentally better at disseminating news and information than either print or broadcast. People have been voting with their eyeballs and dollars. As journalists, we need to be where people are.

Now, I’m not going to sit here and say every newsroom reorganization is going to be successful. Many — perhaps most — will not be. But I would rather try something new and risk the potential for failure — or success — than continue doing something that I know will fail.

And if most news organizations continue down the path they are on right now, they will fail. Change isn’t easy, but it’s the only way to turn things around. It’s important for news organizations to realize that innovation often requires a reallocation of resources.

It’s easier to believe that there is no solution, rather than come up with one. That’s an idea that is killing journalism. It’s an idea that sustains the curmudgeon tribe of journalists.

There are solutions and there have been Web success stories. CNET has become a powerful and successful force in tech news on the Web. CBS recently bought CNET for $1.8 billion.

Blog network and advocacy journalism innovator The Huffington Post is worth upwards of $100 million. TechCrunch has 3.2 million unique visitors and is ranked in the top 1,000 most visited sites in the world by Alexa. Not bad for tech blog staffed by a handful of employees.

All of these examples have one thing in common: They don’t look and operate like legacy media companies. They exploit the strengths of the medium they are working on. How many newspapers and legacy news organizations can say they have really exploited the Web as a medium?

Companies make money off the Web all the time. If journalism companies want to succeed on the Web they can. But that means making tough decisions.

It means cutting some legacy staff. It means reallocating resources. It means taking risks — sometimes huge risks.

All this talk about how journalism is a public service and how it protects democracy will mean nothing if we don’t believe in ourselves and take risks. The future of journalism depends on it.

I believe. Do you?