So, you have a blog. Now what? Vol. 2: community building

A key part of a successful blog (and getting traffic) is building a strong community.

Check out vol. 2 for how to get people to read your blog. Getting people to read your blog is not enough, however. You look at the best blogs and you’ll notice that there are lots of comments after each post — good comments at that. How do you get those good comments?

You have to build a community. And trust me that community and those comments will drive traffic. People will start coming back to your blog over and over again to leave comments to you and to other users.

Eric Berger once told me that when he started beatblogging that he responded to every comment that was posted on his blog. He doesn’t do that anymore, but he still tries to respond to as many comments as possible and moderates every comment left on his blog. You’ll notice that the comments left after his posts are for the most part civil and thoughtful.

Those comments legitimately add value to his posts and his blog. Yes, this is time consuming, but this approach acknowledges how important comments are to a good blog. When you first start off, you probably won’t get comments on every post, let alone multiple comments per post, so it’s easy to respond to every comment.

As people begin leaving more comments, you can begin to respond to less comments. Eventually you’ll want to focus on responding to the best comments or refute the most inaccurate. Hoisting comments is a fantastic way to encourage people to leave thoughtful comments.

Many people complain that comments after blogs are often mean, banal or worse, and if that’s the case, blame the blog author. When comments devolve into a stream of banality, it’s because the blogger has actively chosen to allow a comment ghetto to take hold.

Take control of your comments section and you’ll be well on your way to building a strong community around your a blog. A strong community will drive traffic, make your blog a better product and help you find more topics to blog about.

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  • http://growingsuccessfulonlinecommunities.com Angela Connor

    Pat, I would argue that responding to some of the comments that are critical or even rude also builds community. A conversation sometimes builds a relationship that wouldn’t otherwise exist. Also, this illustrates to your regulars that you are open for debate and will engage anyone. I am not saying that journalists should allow their blogs to be hijacked, but it doesn’t all have to be pretty either. I maintain that engaging and responding to the critics and even some of the jerks IS taking control of your blog.
    Angela Connor | @communitygirl

  • http://www.patthorntonfiles.com pat

    @Angela,

    Yes, I agree. Several beatbloggers have told me that responding to rude or critical comments (or even e-mailing said commentors) helps make a community more civil. If people know you’re actually going to read their comments and possibly respond, they’ll think harder before posting.

    Tom Merritt of Buzz Out Loud on CNET said that people often soften their tone when they realize they are dealing with a human being. These people often send in nasty comments because they think of your work as part of a large corporation (like CNET or a newspaper). When they realize that their are individuals just like them, they begin to back down.

  • http://www.newstechzilla.com/2009/04/comments-in-your-online-community/ Comments In Your Online Community | NewsTechZilla

    [...] The Journalist Iconoclast explains: Many people complain that comments after blogs are often mean, banal or worse, and if that’s the case, blame the blog author. When comments devolve into a stream of banality, it’s because the blogger has actively chosen to allow a comment ghetto to take hold. [...]

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