“Our question is always, ‘How do we grow in a way that is leveraged?’ We always lead with the user experience and think about the money secondarily.” - John Lilly, CEO of Mozilla.

That leads us to Today’s Thought: Companies that are only concerned about making money will make little, while companies focused on creating memorable experiences will make a lot.

Too many news organizations are only focused on making money. They’ve lost sight of what they originally set out to do: Tell memorable stories, inform the public, serve the community — serve their users. Instead they’ve morphed into some perverted mission of only caring about quarterly balance sheets and profit margins.

In short, making money has become the primary aim for many news organizations, which is they are losing money, readers and impact.

Only news organizations focused on creating memorable experiences for users will see growth and have a bright future ahead of them.